Privacy Policy
Last updated: May 2025
Medproper International (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect when you visit www.medproper.com or use our services, how we use it, and the steps we take to keep it secure. By accessing our site or booking a consultation, you agree to the terms described here.
Overview
When you request a consultation or procedure, we collect the information you provide—your name, contact details, country of residence, medical history and any diagnostic reports. We also gather technical data automatically, such as your IP address, browser type, device information and browsing activity, using cookies and similar technologies. This helps us personalize your experience, process your inquiries efficiently, optimize our website and deliver relevant content.
What We Collect
We collect personal information you provide directly (name, email, phone, medical details), automatically collected data (IP address, device type, pages visited), and limited third‑party data (payment confirmations, marketing engagement). All data collection is disclosed at the point of collection.
How We Use Your Data
Your information is used to coordinate care—arranging consultations, scheduling treatments, processing payments and sending confirmations or reminders. With your consent, we may send newsletters or special offers. We never sell your data. We rely on legitimate business interests, contractual necessity and your consent as legal bases for processing.
Sharing with Trusted Partners
To deliver our services, we share data with partner hospitals and certified specialists for treatment coordination, payment processors for billing, and analytics providers for site improvement. All partners are bound by confidentiality agreements and must maintain the same level of security.
Data Security & Retention
We employ industry‑standard security measures—SSL/TLS encryption, strict access controls and regular audits—to protect your data. Personal information is retained only as long as necessary for service delivery or legal compliance and then securely deleted or anonymized.
Your Rights
You have the right to access, correct or delete your personal data and to object to or restrict processing. To exercise these rights, contact us at info@medproper.com. We will respond within 30 days.
Cookies & Tracking
We use cookies and similar tools to remember your preferences, analyze site traffic and improve functionality. You can disable cookies in your browser settings, though some features may be limited.
International Transfers
As an international company based in Turkey, your data may be transferred across borders. We implement appropriate safeguards, such as standard contractual clauses, to ensure continued protection of your information.
Policy Updates
We may revise this Privacy Policy to reflect changes in practices or legal requirements. Updates will be noted by revising the “Last updated” date, and significant changes will be communicated via email or a website notice.